E9-1-1 Support for Microsoft Teams and Skype for Business
The Enhanced 9-1-1 (E9-1-1) service is becoming the mandatory emergency service required in many countries around the world. The E9-1-1 service, based on its predecessor 911, enables emergency operators to pinpoint the location (granular location) of callers who dial the 9-1-1 emergency telephone number.
Today, most companies implement an IP-based infrastructure providing a VoIP network with fixed and nomadic users, allowing connectivity anywhere with any device. This, together with an often deployed multi-line telephone system (MLTS) poses a challenge for E9-1-1 due to the difficulty in accurately locating the E9-1-1 caller.
This section describes the E9-1-1 solution provided by Microsoft Teams / Skype for Business and
| ● | The ELIN feature for E9-1-1 is a license-based feature and is available only if it is included in the License Key installed on the device. For ordering the feature, please contact the sales representative of your purchased device. For installing a new License Key, see License Key. |
| ● | The ELIN feature for E9-1-1 is applicable to the SBC application and the Gateway application (digital PSTN interfaces only). |